Conditions of Use
By shopping at the American Society of Dowsers bookstore, you agree to adhere to our return policy.
ASD does not keep sensitive payment information on file. We do not sell, rent, share, or distribute personal information of any customer for any reason. We hate spam as much as you do!
ASD keeps all of your information private. We do not sell, rent, share, or abuse customer information, ever. We hate spam as much as you do!
The American Society of Dowsers uses industry standard SSL encryption to keep your online transactions safe and secure. We do not keep customer financial data on record.
Free Shipping for Orders Over $100.00 within the U.S.!
We usually mail USPS first class or priority but do sometimes ship heavy items media mail. Please contact us at the time of purchase if you need your package shipped faster.
We ship Monday-Friday with the exception of major holidays. Orders received before 11am Eastern Standard Time usually ship the same day. We ship via USPS. You will receive a tracking number for your order after it ships. While we strive to maintain a fast time-to-ship we make no guarantees. If your order is time-sensitive please call us or make a note of your needs during checkout and we will do our best to accommodate. The ASD Bookstore closes during federal holidays and shipping time may vary during that time. American Society of Dowsers Bookstore preferred carrier is USPS and all shipping will be completed through them unless otherwise specified.
International Shipping is done through the United States Postal Service. Because of the different mail handling policies throughout other countries we cannot guarantee the deliverability of orders shipped internationally. We insure all internationally shipped packages, but we cannot guarantee that the package will arrive to you. If you know that orders shipped using USPS do not always reach destinations in your country we recommend selecting UPS shipping, which is more expensive but guarantees delivery.
On rare occasions a product sells out and we can’t fulfill all or part of an order. In this case we ship what we can and contact you to let you know that part or all of your order will be delayed. You can expect an estimate of when the product will be sent to you.
If you are not satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 14 days from the purchase date (see restrictions). Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. Return shipping is not included in your return. Refunds will be given once item is received back at the ASD Bookstore. Exchanges will be mailed once the original purchase is received back at the ASD Bookstore.
Damaged or Defective Products
If your return or exchange is due to a damaged or defective product that was damaged or defective upon receipt please contact us within 14 days and we will refund your order plus shipping or exchange your item at no cost to you.
Books must be returned within in 7 days of receiving.
Books or Merchandise that has been used, or altered will not be accepted for return or exchange.